Cool Stuff INC

I'm just wondering what some of your experiences are with this company. I ask because I canceled my amazon order of the SW Master Set and ordered it from them because in their description they list a plastic insert for storing more factions. I don't care how big the box is, I want that set.

Now, my amazon order was $33 and the CSI order was $46 so I am paying more in hopes of getting the box I want. I called them and the person I spoke with said the item they have listed says it has a plastic insert. I'm worried that it is a case where the product description was never updated.

Are they a pretty reputable company? Will I likely be getting what I hope I am getting?

I haven't heard of any problems with CSI, but you should know that the "plastic insert" is part of the Master Set package. The insert that comes with the game will accommodate all the factions, regardless of whether it comes from CSI or Amazon.

CSI is the only online retailer I do business with. If I buy it, I order it from them. Almost completely without exception. I've nothing but good experiences with them, and their customer service is rock solid. They're good people, ship quick, and price fair. They just added an economy shipping option which I really appreciate. Plus, they are a two day ship via FedEx since they're just down in Orlando.

As for the Summoner Wars thing, all of them will have that plastic insert in it, not sure why CSI pointed it out. It does hold pretty much everything SW though, unless you're a doofus like me and have two extra boards that are too thick to go in.

As far as I know, the Master set with the plastic insert has sold out at retail awhile back. I think any OLGS with reasonable turn over (like CSI) is going to only have the new version without the insert.

Oh, I didn't realize the insert was no more...

I've done a ridiculous amount of business with them, and they have never done me wrong. Why the hell order from Amazon when their site is so simple?

The three sites I use to the exclusion of all others includes them, Noble Knight, and FRPGAMES. There are some other stores I use for paints and whatnots because they are exclusive US distributors like Scale Creep and Last Square, but honestly, I've never been let down by any of them. Boards and bits has screwed up orders and Troll And Toad is bad about singles...they always hose me on 1-2 and I have to battle them over it.

Yeah, they just commented on their Facebook that it is the smaller box. Which, does not have the insert. So I paid an extra $7 for nothing

Ziplocks. Focus on function.

S.

Cool Stuff is a fine site. I'd order from them with no hesitation.

Sagrilarus wrote: Ziplocks. Focus on function.

S.

I think having them all nice and organized, as they would be in the larger box, would be more functional than ruffling through a box of bags looking for the faction you want to play.